Oralhome

Get to know the clinic

About Oralhome

Oralhome has Medellín clinics in Aguacatala and Centro Comercial Unión Plaza. The Aguacatala location is at Carrera 43A #16 Sur-47, Local 101, Edificio Panalpina, on Avenida El Poblado. The Unión Plaza location is at Carrera 50 #52-50, Locales 201 and 202. These are different destinations within the city, so name your preferred location when arranging an appointment. Keep the local number with the street address and check that your confirmation refers to the branch you intend to visit.

Alongside its clinics, Oralhome offers dental care at home and telephone or virtual dental orientation. Its national contact center operates around the clock at +57 315 3330505. When making an enquiry, explain whether you want an appointment at Aguacatala, a visit at Unión Plaza or information about home care. For a home visit, provide the area where you are staying and ask which services can be arranged there. Confirm availability directly for your address and requested appointment.

The network's treatment range includes general dentistry, orthodontics, clear aligners, teeth whitening and smile design. Oral rehabilitation, pediatric dentistry, geriatric dentistry, endodontics, periodontics and oral surgery are also part of its services. When contacting Oralhome about a particular treatment, ask which Medellín clinic and clinician would handle it. This keeps a general enquiry about the network separate from the specific arrangements for the office or service you will use.

Families can enquire about children's care and appointments for older adults as well as their own dental needs. Describe each person's reason for visiting so the team can discuss suitable appointment types and timing. If a family member needs home care, raise that as a separate request and ask what information is needed before the visit. You can also ask how to share existing records and whether the first appointment is for assessment or a planned procedure.

For a cosmetic consultation, explain the change you want to discuss and whether your enquiry concerns whitening, alignment or smile design. Ask the dentist to set out the proposed treatment and the appointments involved before arranging time around it. If you will be in Medellín temporarily, provide your arrival and departure dates and ask how any later visits would be organised. Keep the agreed clinic address with that schedule rather than assuming all visits will take place at the same location.

The national contact line can help with an appointment enquiry and with questions about the appropriate service channel. Confirm the actual opening hours of the branch you choose; the contact center's round-the-clock availability is a separate service. Before attending, check your appointment time, the clinician you will see and the preferred way to contact the team about follow-up questions.